🔴 VIOLENCE & DISORDER — RESPONSE PROTOCOL

Containment | Separation | Control | Escalation

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⚠️ CORE PRINCIPLE

Your priority is to prevent harm, reduce crowd risk, and regain control.

Act within legal authority.

Use only reasonable and proportionate force.

Police response is required where violence escalates or weapons are suspected.

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🚨 Trigger

• Fight or group violence (2+ persons)
• Rapid escalation of aggression / intimidation
• Crowd forming around a disturbance (risk of “pile-in” or retaliation)
• Disorder spreading through a queue, bar, or high-density area
• Reports of violence moving between zones

⏱️ Immediate actions (first 30–60 seconds)

1. Assess immediately (do not delay action): numbers, weapons risk, crowd density, escape routes
2. Call for support (do not enter alone)
3. Create space: move bystanders away, reduce crowd pressure
4. Separate parties (prevent re-engagement)
5. Control movement: position staff on access routes to prevent others joining

👉 Priority: STOP SPREAD + CREATE SPACE + CONTROL MOVEMENT

📡 Control call (clear & structured)

Pass clear, factual information:

• Exact location (zone / landmark)
• Nature: violence & disorder (fight / group / crowd involvement)