🔵 MISSING / VULNERABLE PERSON — RESPONSE PROTOCOL

Locate | Safeguard | Control exits | Escalate

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⚠️ CORE PRINCIPLE Time matters. Treat children and vulnerable adults as a safeguarding priority. Do not delay escalation because information is incomplete. Your goal is to find fast, reduce risk, and hand over to Police/medical/safeguarding partners as required.

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🚨 TRIGGER

• Report of a person missing from:
  • venue / event space
  • welfare / medical point
  • agreed rendezvous point
• Person found alone and appears:
  • distressed, confused, intoxicated, injured, or disoriented
  • at risk of exploitation (being led away, controlled, pressured)
  • a child separated from responsible adult
• Third party reports: “My friend has vanished”, “They’re vulnerable”, “They’ve had a panic attack”, “They’ve got dementia”, “They’re not answering their phone”

⏱️ IMMEDIATE ACTIONS (FIRST 30–60 SECONDS)

• Stop and clarify: Who is missing? Where last seen? When? With who?
• Assign roles quickly:
  • 1 person gathers details (witness/party)
  • 1 person calls Control
  • 1 person starts the nearest-area check (toilets, exits, dead-ends)
• Control exits immediately (soft control):
  • monitor key exit routes
  • position staff where they can observe without causing panic
• Check high-risk locations first:
  • toilets / cubicles
  • smoking areas
  • secluded corners / stairwells
  • car park / drop-off points
  • water hazards (if applicable)

👉 Priority: FAST INFORMATION + FAST SEARCH + EXIT AWARENESS

📡 CONTROL CALL (CLEAR & STRUCTURED)

Pass factual, structured information:

• Exact location (where report made)
• Missing person category: child / vulnerable adult / adult (unknown vulnerability)
• Last seen: time + location + direction of movement (if known)
• Description (A–H) + clothing
• Risks: medical condition, intoxication, self-harm concern, exploitation concern